1. Purpose

• Allows users to manage and evaluate drivers on on-time, completed, and irregular delivery rates

2. Implementation conditions

• The user is granted permission for the Dispatch report function on the CRM system.

3. Implementation instructions

• Go to the menu Dispatch System»Dispatch report

- The display function screen consists of 2 parts:

+ Fleet Queries section is where the user sets up information to create a report (allows searching for reports by each fleet or multiple fleets, searching by the name of each driver or multiple drivers, searching by order type),

+ Dispatch report section is the section that displays statistics on the on-time rate, completion rate, and abnormal rate of each driver in the corresponding period of time.

+ Fleet Queries section: User can search for delivery orders by vehicle within the period from, to:

• From: User selects the first day to search for delivery orders

• To: User selects the last day to search for orders

• Team: The system displays by default, User can select the fleet to search

• Select the icon  to select the driver name to search

• Select the icon  to select the order type

+ Dispatch report section: After the user searches for vehicle dispatch reports, the results will be displayed here. Including the following specific information:

• Date

• Lái xe: Driver name

• Punctuality Rate

• Completion Rate

• Abnormal Rate

+ Select the icon   to print the report

+ Select the icon   to download the report as excel

+ Select the icon   to Custom Field, Plate number field settings, Print signature settings